To enrol in this course, you’ll need to meet one of the following academic requirements. If you’re unsure, a course advisor can help you assess your eligibility.

• Entry into the Master of Dispute Resolution Program (80 units) will be available for applicants who have: an AQF Level 8 Honours Bachelor Degree in a professional discipline (e.g., law, education, social science, psychology, science, engineering, architecture, medicine, legal studies, business, commerce or human resources and management); or an AQF Level 8 Graduate Certificate or Graduate Diploma in a professional discipline (e.g., law, education, social science, psychology, engineering, legal studies, business, commerce or human resources and management); or an AQF Level 7 Bachelor Degree in a professional discipline (e.g., law, education, social science, psychology, engineering, legal studies, business, commerce or human resources and management), and at least one year relevant work experience; or an AQF Level 7 Bachelor Degree not in a related discipline, and at least two years of relevant work experience; or attained and held National Mediator Accreditation in Australia for a period of no less than three years, or are an accredited Family Dispute Resolution Practitioner; or at least five years of work experience, of which two years should have been in a management or consultancy position dealing predominantly with complaints management or dispute resolution.

• IELTS Overall 6.5, listening min. 6, Reading min. 6, Writing min. 6, Speaking min. 6
• TOEFL IBT Overall 79, listening min. 13, Reading min. 13, Writing min. 21, Speaking min. 18
• CAE 176
• PTE 58

• Expert complaints staff
• Human Resource Manager
• Independent Dispute Resolution Scheme Managers and senior staff
• Government dispute resolution expert
• Arbitrator
• Mediator
• Conciliator
• Negotiator
• Ombuds senior staff.